000-000-0000 · closed Sundays
Four numbers, and everything else is arithmetic
There are four hourly rates and one parts rule. Every figure anywhere on this website is one of those four multiplied by a number of hours, and both numbers are printed against every job.
$145an hour
The vehicle is here and the equipment is already on the bench. Cars and vans are almost always cheaper this way, which is why we will say so on the telephone.
$185an hour
An hour where the equipment travelled. Trucks and machinery are seen where they stand, and travel inside twenty-five miles of Goshen is in this rate rather than added to it.
$125an hour
Electronics work under a microscope, on a control unit that came off the vehicle. The cheapest of the four, because nothing had to move and because the alternative is usually buying a new unit.
$265an hour
Evenings and weekends in harvest, for machinery standing in a field. Published rather than negotiated at the gate at nine at night, which is the only honest way to have this rate.
Every figure on this site is an hourly rate multiplied by a number of hours, and both numbers are printed. A workshop hour is $145, an on-site hour is $185, a bench hour is $125 and an after-hours on-site hour is $265. Parts are at cost plus twenty per cent with both figures on the invoice. There is nothing else: no callout fee on top, no shop supplies percentage, no environmental levy.
What is in the rate and what is not
Inside twenty-five miles of Goshen it is in the on-site rate rather than added to it. Beyond that the road time is charged at the WORKSHOP rate rather than the on-site one, which is the cheaper of the two honest ways to do it.
At what they cost us plus 20 per cent, and the invoice prints both figures. Publishing a mark-up is unusual in this trade, and the reason customers assume the worst is that almost nobody does.
On site, one hour. A twenty-minute job forty minutes away is an hour of somebody's day whatever the clock says, and pretending otherwise would mean loading it back onto the parts.
In the workshop there is no minimum beyond the diagnostic hour itself.
The whole rate card
Nothing in this table is a figure anybody typed. Each one is the published rate for where the work happens, multiplied by the hours beside it.
| Job | Hours | Rate | Turnaround | Labour |
|---|---|---|---|---|
| Electrical fault diagnosis | ||||
| Electrical fault diagnosis | one to three hours | workshop hour | same day | $145 to $435 |
| Starting circuit diagnosis | one to two hours | workshop hour | same day | $145 to $290 |
| Running-fault circuit diagnosis | two to four hours | workshop hour | one to two days | $290 to $580 |
| Intermittent fault investigation | two to six hours | workshop hour | two to five days | $290 to $870 |
| CAN and LIN network diagnosis | two to five hours | workshop hour | one to three days | $290 to $725 |
| Starting and charging | ||||
| Starting and charging system test | one to two hours | workshop hour | same day | $145 to $290 |
| Parasitic drain test | two to four hours | workshop hour | one to two days | $290 to $580 |
| Dual battery and split charge | three to six hours | workshop hour | one to two days | $435 to $870 |
| Wiring, looms and connectors | ||||
| Harness and connector repair | one to four hours | workshop hour | same day | $145 to $580 |
| Rodent damage repair | two to eight hours | on-site hour | one to three days | $370 to $1,480 |
| Loom section rebuild | five to sixteen hours | workshop hour | three to ten days | $725 to $2,320 |
| Trailer and towing electrics | one to four hours | workshop hour | same day | $145 to $580 |
| Control modules and board-level repair | ||||
| Bench assessment of a control unit | one hour | bench hour | two to four days | $125 |
| Component-level board repair | two to six hours | bench hour | three to seven days | $250 to $750 |
| Module connector and pin repair | one to three hours | bench hour | two to four days | $125 to $375 |
| Truck and commercial electrics | ||||
| 24-volt starting and charging diagnosis | one to three hours | on-site hour | same day | $185 to $555 |
| Trailer wiring and ABS fault tracing | one to four hours | on-site hour | same day | $185 to $740 |
| Body, PTO and auxiliary control faults | two to six hours | on-site hour | one to three days | $370 to $1,110 |
| Agricultural machinery | ||||
| Harvest-season breakdown callout | one to six hours | after-hours on-site hour | same day where we can reach it | $265 to $1,590 |
| Pre-season electrical check | two to three hours | on-site hour | booked in the quiet months | $370 to $555 |
| Monitor, sensor and guidance wiring | two to six hours | workshop hour | one to three days | $290 to $870 |
| Auxiliary installations | ||||
| Fault-finding on equipment somebody else fitted | one to four hours | workshop hour | same day | $145 to $580 |
| Reversing camera and parking sensors | two to five hours | workshop hour | same day | $290 to $725 |
| Work lighting and beacons | two to six hours | workshop hour | same day | $290 to $870 |
| Telematics, trackers and logging device wiring | one to three hours | workshop hour | same day | $145 to $435 |
| Inverters, fridges and auxiliary power | three to eight hours | workshop hour | one to two days | $435 to $1,160 |
The one thing bought in advance
Three machines or more at one address, checked between January and April, at a fixed price each. Anything found is quoted before it is done, and the report is written so it can be handed to somebody else.
What it costs and why it is less
It is cheaper because the van goes to one address once. It is not a loyalty discount and it is not a discount for buying more, and if it were either of those we would not be able to show you the arithmetic.
Booked January to April. Anything found is quoted before it is done, and the report is written so it can be handed to somebody else — an insurer, a dealer, or whoever buys the machine in four years.
Parts are at cost plus a published percentage. Parts are charged at what they cost us plus twenty per cent, and the invoice shows both numbers. We take no rebate, commission or bonus from any supplier for fitting one brand rather than another, and no manufacturer is named anywhere on this website.
One hour, charged at the rate for where it happens: $145 in the workshop, $185 on site, $125 on the bench for a control unit. That hour is measurement rather than guessing, and at the end of it you get what was measured and what it would cost to put right, in writing. If the fix takes under fifteen minutes it happens inside the hour and there is nothing more to pay.
Because somebody pays for it either way. A workshop that does not charge for looking has to recover the time in the parts it sells, which is why free diagnosis so often arrives with a part attached to it. The hour is published, and you can take the written result somewhere else.
Twenty-five miles from Goshen carries no travel charge. Beyond that the road time is charged at the workshop rate rather than the on-site rate, which is the cheaper of the two honest ways to do it. The service area page lists the towns we reach before nine o'clock.
From mid-July to the end of October one of us is on call in the evenings and at weekends for machinery standing in a field, at the published after-hours rate. It is a real arrangement rather than a promise to answer any telephone at any hour, which a workshop of five people cannot honestly make.
At what they cost us plus twenty per cent, and the invoice shows both numbers. We take no rebate, commission or bonus from any supplier for fitting one brand rather than another.
Labour from $125 · every figure is a rate times hours
The symptom check takes about three minutes and gives you a written summary of which circuits would be tested first and why, with the hours and the published rate against each. It is an indicative scope and not a diagnosis — nobody has seen the vehicle — but it is a better opening than a blank contact form. If you would rather skip it, the telephone works.