The workshop
- Level access from the yard into the workshop, with no step at the door
- Hard standing outside the door, and the yard is flat
- No customer waiting area, which is the honest answer and part of the reason most work is collection or on site
- No accessible toilet on the premises, which is why we will come to you if that matters
The last two are the honest ones. There is no customer waiting area and no accessible toilet on these premises, and we cannot change either. If that matters, we will come to you instead — two thirds of the work happens where the vehicle stands anyway, and asking for a visit rather than a visit here is a perfectly normal thing to do.